Ooredoo cracks the 10-million customer mark

23 February 2019
Ooredoo cracks the 10-million customer mark

Ooredoo Myanmar, the leading telecom service provider in Myanmar has announced that its active customer base in Myanmar has surpassed 10 million as of February 14th 2019, according to an announcement on 22 February.

Ooredoo launched its 3G services in August 2014 as the first international operator after Myanmar opened up its telecommunications industry. Ooredoo now covers 92% of country’s population with its network.

Ooredoo is committed to and has been at the forefront of bringing in latest technologies with innovative products and services in digitalization of Myanmar. In May 2016, Ooredoo Myanmar became the first operator to launch 4G Plus technology in the country. According to the results from tests taken using Speedtest® by Ookla®, Ooredoo’s 4G network, now present in more than 300 townships, is recognized as Myanmar’s fastest mobile network with the lowest latency during Q2-Q3 2018. 

Some of digital initiatives of Ooredoo for a wide range of end users are Swel Sone 456- digital entertainment and information services such as weather, crops price, horoscopes focusing on rural customers, Myanmar’s first Chatbot – Ooredoo Next, My Ooredoo App with more efficient with personalized offers and digital entertainments, Ooredoo VIP-the loyalty program with reward and discounts, M-Pitesan with more user friendly and easier to access all mobile payment services, the first IoT services in Myanmar focusing on Public Services, Health and Safety, Agriculture Solution and Transportation, Dealer App for Ooredoo Trader Partner and Sales Force App for internal sale team members.

Ooredoo also supports empowering women to become entrepreneurs by opening Ooredoo Kiosks in rural areas where those women utilize Sale Force App to do business transitions.  

Sheikh Saud bin Nasser Al Thani, Group Chief Executive Officer of Ooredoo personally celebrated this milestone with Ooredoo Myanmar employees in Yangon today, where he said “Myanmar continues to be the fastest emerging market in South East Asia. Ooredoo with the aim to elevate digitalization in the country has infused state-of-the art technologies and innovations. In Myanmar, we were the flag bearers of 3G technology launching an all 3G network in 2014. True to our vision of enriching people’s digital lives, Ooredoo spearheaded the launch of 4G technology in the country. In 2018, we completed the roll out of 300 4G Plus townships across Myanmar with our 4G Plus network certified as the fastest by Ookla. The remarkable milestone of 10 million customer base in Myanmar is a testimony of our customers’ appreciation for our products, services and we remain committed to invest further in progress of Myanmar.”

Alok Verma, Acting CEO of Ooredoo Myanmar shared that “Because of Ooredoo Myanmar’s digital products and customer centric services, we surpassed 10 million customers. I do thank our customers for their continuous support and being loyal customers. We will strengthen our position as digital lifestyle operator for our customers. We will keep on investing in strengthening coverage in existing 4G network townships to provide the fastest and strongest network. Ooredoo Myanmar team is geared up to provide more innovative digitalized services and products combined with best customer experiences to transform Myanmar to be a digital leader among ASEAN countries.