Telenor estimates 800,000 customers unable to access mobile and data services due to damage

02 November 2021
Telenor estimates 800,000 customers unable to access mobile and data services due to damage
A Rakhine man rides a rickshaw past a telecommunications tower in Sittwe, Rakhine state. Photo: Nyunt Win/EPA

Telenor Myanmar estimated as many as 800,000 customers were unable to fully access mobile and data services because of damage or threats to its mobile infrastructure, mobileworldlive reported.

The operator has 8,900 towers across 330 townships. In a Q3 update Telenor explained it assumes other three mobile networks in Myanmar are affected to about the same degree.

Telenor stated site security is the responsibility of tower operators and it is working closely with its partners to provide protection. Towers are secured by fences, which are regularly monitored by its business sustainability team.